Last modified June 18, 2021
AJUST SOLUTIONS, INC. (“Company”, “us”, “our”, “we”) PROVIDES THE INFORMATION AND SERVICES CONTAINED ON THIS WEBSITE UNDER THE FOLLOWING TERMS AND CONDITIONS. BY ACCESSING AND/OR USING THIS WEBSITE AND/OR OUR SERVICES YOU ARE ACCEPTING THE TERMS AND CONDITIONS AS STATED HEREIN. PLEASE REVIEW THESE TERMS AND CONDITIONS CAREFULLY. IF YOU DO NOT AGREE TO THEM, YOU SHOULD NOT USE THIS WEBSITE OR OUR SERVICES.
This Terms and Conditions Agreement (“Agreement”) specifies the terms and conditions for access to and use of https://ajustsolutions.com/ (“Website”) and the services provided by the Website (“Services”). This Agreement may be modified by us, in our sole and absolute discretion, upon posting of a modified Agreement to the Website, and any such modification shall in turn become the new “Agreement”. Any such modification will be effective immediately, regardless of notice, unless otherwise specified in the Agreement. Each time you use this Website or any Service it will constitute and be deemed your unconditional acceptance of the Agreement.
We recommend you review the Agreement periodically for changes. You may review the most recent version of the Agreement at https://ajustsolutions.com/terms-and-conditions/.
We do not charge any fee for assisting you with filing an insurance claim. If you request our assistance in appealing a denied claim, the price for such appeal will be determined at the time you request such service.
Accurate Contact Information
It is solely your responsibility to provide us with your up-to-date contact information, including your e-mail address and phone number. We are not responsible for any interference in correspondence due to false or inaccurate contact information.
Our Website is intended for adult use only. The Website is not intended for anyone under the age of eighteen (18) years in all states except the following: a) nineteen (19) years in the states of Alabama and Nebraska; and b) twenty-one (21) years in the state of Mississippi. Additionally, the Website is not intended for anyone located outside the United States of America.
Termination of Services
Termination by You
You may request that we cease providing services to you by sending a written request to us. Please allow 10 business days for the request to process. Requests may be sent to the address listed below in “Contact Information”. Please note that regardless of such request, you are still obligate to pay us any final payment(s) for any pending appeal(s) of a denied claim.
Termination by the Company
The Company may at any time, with or without notice, cease providing services, terminate the Agreement, and/or suspend your access to the Website and/or Services effective immediately. Further, the Company reserves the right at any time, and from time to time, to modify or discontinue, temporarily or permanently, the Website and/or any Service (or any part thereof) with or without notice. You agree that the Company will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website or any Service.
The Website is designed for personal use and to assist you with filing claims and appealing wrongfully denied insurance claims. You may not use any Service or the Website for any other purpose.
You agree that the Company has made no implied or written promises or guarantees regarding the outcome of your claim(s). Additionally, you acknowledge and agree that the Company is not responsible for any material input by you and that it is the sole and exclusive responsibility of you to ensure that information that you provide to us is true and correct.
You may not modify, copy, create derivative works from, display, distribute, lease, lend, license, redistribute, reproduce, perform, publish, rent, sell, send, sublicense, transfer, time-share, or otherwise infringe on, impair, or take any action that would jeopardize any intellectual property rights related to any information, content, software, products, or services obtained from or otherwise connected to the Website. Further, you agree that you will not:
- Use the Website in connection with or to promote any product, service, or material that violates any applicable law.
- Post materials or use a Service to store or transmit materials which constitute, promote, or are used primarily for the purpose of dealing in spyware, adware, or other malicious programs or code, counterfeit goods, unsolicited mass distribution of e-mail (spam), multi-level marketing proposals, hate materials, hacking/surveillance/interception/descrambling equipment, or libelous, defamatory, obscene, pornographic, abusive, or otherwise offensive, unlawful, or tortious content.
- Post materials or use a Service to store or transmit materials that infringes on the intellectual property rights, privacy rights, or on the personal/publicity rights of others.
- Post materials or use a Service to store or transmit material that advertises or solicits business.
- Allow other persons or parties to use your identification to view or post on the Website.
- Engage in any conduct which restricts or inhibits any other person from using and enjoying the Website, interferes with or disrupts the integrity or performance of any Service, or which exposes the Company, its customers, or suppliers to any liability or detriment of any type.
- Attempt to gain unauthorized access to any Service or any content of the Website or any of the Website’s related systems or networks or engage in or attempt to engage in any potentially harmful acts that are directed against the Website or any Service.
- Frame or mirror any part of the Website or any Service.
- Use any metatags or other hidden text using our name or intellectual property.
- Use any manual or automated spider, robot, or other software to “scrape” or download data from any of our web pages.
- Take any action through the Services that is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane.
- Take any action through the Services that impersonates any person or entity.
The Company reserves the right, but not the obligation, to do any or all of the following if a violation of this Agreement occurs:
- Investigate allegations and determine to remove or request the removal of any communications or posts.
- Remove communications which are abusive, illegal, or disruptive, or that otherwise fail to conform with the Agreement.
- Terminate your access to the Website and/or any Service.
- Monitor, edit, delete, or disclose any communication on the Website.
In addition to the foregoing, we expressly reserve the right to take any action we deem necessary to protect our users, our staff, our business, and the public. It is expressly agreed that we have no liability or responsibility to you, other users of the Website, or any other person or entity for the performance or non-performance of the aforementioned actions.
You may not modify, move, add to, delete, or otherwise tamper with the information contained on the Website. You agree not to adapt, decompile, modify, reverse engineer, reverse compile, disassemble, translate, or unlawfully use or reproduce or create derivatives works based on any software, copyrighted or trademarked material, trade secrets, confidential information, service, or other proprietary information contained on the Website, in whole or in part.
Trademarks, Copyrights, and Intellectual Property Rights
You acknowledge and agree that all content included on our Website including any documentation, articles, case studies, techniques, appeal letters, and processes are our exclusive property. You further acknowledge and agree that the Services and any necessary software used in connection with such services (“Software”) contain proprietary and confidential information that is the property of the Company and our licensors and is protected by applicable intellectual property and other laws.
Trademark, service marks, logos, designs, graphics, icons, scripts, trade names, service names, trade dress, and copyrighted work appearing on the Website are the property of the Company or the party that provided such intellectual property to the Company. You acknowledge and agree that the Company has the exclusive rights in the aJust Solutions trademarks and service marks, including all goodwill associated therewith. The Company and any party that provides intellectual property to the Company retain all rights with respect to any of their respective intellectual property appearing on the Website and no rights in such materials are transferred or assigned to you. If you would like to contact the Company regarding using or licensing our trademarks, service marks, or other intellectual property, you may contact us at firstname.lastname@example.org. For purposes of clarification, unless and until the Company agrees in writing to provide you with the right to use or license such trademarks, service marks, or intellectual property, you have no interest in any of our property by or through your use of the Website and/or Services.
You may not remove or obscure our copyright or trademark notices in either hardcopy or machine readable portions of the Website. Any distribution of original or reproduced materials, whether for profit or not, is copyright infringement and is protected and administered by criminal and civil statutes. Any unauthorized reproduction, modification, distribution, derivative works from, or any exploitation of our content in whole or in part is prohibited and will be considered a violation of the Agreement.
Company’s Right to Materials Submitted by You
You may submit content or communications to us for inclusion in your appeal. We retain full editorial control and may refuse to accept any submission for any reason. Every submitted content or communication is reviewed for compliance with applicable state and federal law and editorial changes may be made at our discretion.
By submitting content or communications, you agree that such submission is non-confidential for all purposes and is your original work. If you make any submission to any area of Website you automatically warrant that the owner of such content or intellectual property has granted the Company a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. The Company may sublicense its rights through multiple tiers of sublicenses.
If you wish to keep any business information, ideas, concepts, or inventions private or proprietary, do not submit them to us or to the Website.
Company Work Product Rights
All appeal documents that are created via our Website are exclusive products created by us for use in your claims process. Information contained therein may constitute proprietary, intellectual, and trade secrets of the Company which may not be shared with any parties without our express written consent.
Case Study/Return on Investment Release
You grant the Company the right to publish non-personally identifiable summary information for promotional purposes or for the use as case study examples on the Website. You will also have the opportunity to be featured if your appeal outcomes are successful. First names, age, location, providers, claim types, processing dates, services paid, and final outcome may be among the information featured to potential users on the Website.
You are solely responsible for your own communications, the consequences of those communications, and your reliance on any information and/or Services found on this Website. The Company is not responsible for any damages you may suffer from information or Services obtained from the Website.
THE INFORMATION AND SERVICES PROVIDED BY THE WEBSITE ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT ANY FUNCTION OR CONTENT CONTAINED ON THE WEBSITE OR ANY SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FURTHER, THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING USE, OR THE RESULT OF USE OF ANY SERVICE OR CONTENT IN TERMS OF ACCURACY, RELIABILITY, COMPLETENESS, OR OTHERWISE. FURTHER, EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, THE COMPANY DOES NOT MAKE ANY COMMITMENTS REGARDING THE SECURITY OF ANY SERVICE OR ANY TELECOMMUNICATION SERVICE FROM WHICH YOU ACCESS OR USE THE WEBSITE OR SERVICES, AVAILABILITY, ACCURACY, RELIABILITY, NON-INTERFERENCE, NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS, ERROR RATE, OR ABILITY TO MEET YOUR NEEDS. FURTHER, THE COMPANY AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE SERVICES ARE SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THEFT, OR DESTRUCTION. YOU ACKNOWLEDGE THAT THE CONTENT OF THE WEBSITE MAY INCLUDE TECHINCAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND THE COMPANY MAY MAKE CHANGES OR IMPROVEMENTS TO THE WEBSITE AT ANY TIME. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THE WEBSITE, ANY SERVICE, OR ITS CONTENT. YOUR SOLE AND EXCLUSIVE REMEDY FOR LOSS OR DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE SHALL BE TO DISCONTINUE USING THE WEBSITE. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU.
Limitation of Liability
UNDER NO CIRCUMSTANCES WILL THE COMPANY, OR ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, ACTUAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, BUSINES INTERRUPTION, WORK STOPPAGE, LOSS OF GOODWILL, LOST PROFITS, LOST DATA, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LITIGATION OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE WEBSITE, YOUR WEBSITE USE, OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, SUCH DAMAGES WERE REASONABLY FORESEEABLE, OR THE COMPANY WAS NEGLIGENT. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND/OR SERVICES IS TO CEASE ALL OF YOUR WEBSITE AND SERVICE USE. FURTHER, IN NO EVENT WILL THE AGGREGATE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERIVCE PROVIDERS, CONTENT PROVIDERS, EMPLOYERS, AGENTS, OFFICERS, AND DIRECTORS ARISING OUT OF OR RELATED TO THE AGREEMENT, THE WEBSITE, AND ANY SERVICE EXCEED THE GREATER OF $100.00 OR THE TOTAL AMOUNT PAID BY YOU HEREUNDER FOR THE SERVICE GIVING RISE TO THE LIABILITY IN THE 12 MONTHS PRECEDING THE FIRST INCIDENT OUT OF WHICH THE LIABILITY AROSE. THE FOREGOING LIMITATION WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY.
You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in the Agreement that directly conflict with such laws may not apply to you.
You agree to indemnify, defend, and hold the Company and its subsidiaries, affiliates, licensors, resellers, content providers, service providers, partners, employees, agents, officers, directors, and contractors (the “Indemnified Parties”) harmless from any liability, loss, claim, and expense, including settlement costs and reasonable attorneys’ fees, related to or arising from your breach of the Agreement, violation of applicable law, and any communications or content that you upload to the Website. You agree that the Indemnified Parties will have no liability in connection with any breach or unauthorized use by you or for any false information provided by you. You will also indemnify and hold Indemnified Parties harmless from and against any claims brought by third parties arising out of your use, reproduction, or distribution of any content, information, or service accessed from the Website.
The Website may contain links that will allow access to other web pages not controlled by the Company. These links are provided as navigational tools and for convenience only and are not endorsed by the Company. The Company assumes no responsibility or liability for any material that may be contained on such web pages nor does the Company make any representation regarding their quality or the quality of any products or services contained within.
Description of Information Collected
Compliance with Laws
You agree to comply with all applicable laws regarding your use of the Website and our Services. You further agree that information provided by you is truthful and accurate to the best of your knowledge.
Right to Monitor
We may, but have no obligation to, monitor our Website and Services including any customer data, communication, and content. We may disclose any information if we determine that such action is necessary to satisfy our legal obligations, protect our or our customers and end users, or operate the Services properly. We, in our sole discretion, may refuse to post, remove, or refuse to remove, any customer data, communication, and content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of the Agreement or applicable law.
We retain the right to log off, deactivate, and terminate your account if it has been inactive for an extended period of time, as determined by the Company. We have the right to change these practices and limits at any time, in our sole and absolute discretion, with or without notice.
Signature Authorization & Consent
You authorize the Company to use or reuse your signature in certain cases without having to obtain a signature each time. By using the Services (and for example, by typing in your name and/or clicking the approval or submit prompt), you consent to the Company (a) using your signature on the specific document(s) you authorize for signature, and (b) reusing your signature on a document previously authorized for signature in the event that same document is not materially updated or modified. You represent and warrant that all signatures, including electronic signatures, will be binding on you. Further, by using the Services, entering into the Agreement, and voluntarily providing us with an electronic signature, (i) you agree to do business with the Company electronically; (ii) you intend for your electronic signature to be the same as a handwritten signature for the purposes of validity, enforceability, and admissibility; and (iii) you agree to maintain the necessary software and equipment to access and use the Services. If you do not want to do business with the Company electronically or sign documents electronically, you acknowledge that the Company may not be able to provide the Services to you and that you may no longer access or use the Services; accordingly, you may be required to deactivate your account and stop accessing and using the Website and Services.
Copyrights and Copyright Agent
Infringement Complaints. We respect the intellectual property of others and request that others do the same. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our Copyright Agent:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Website;
- Your address, telephone number, and e-mail address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Our Copyright Agent for Notice of claims of copyright infringement on the Website is our Compliance Officer, who can be reached as follows:
Counter-Notice. If you believe that your content that has been removed (or access to such content was disabled) was not infringing, or that you have authorization from the copyright owner, the copyright owner’s agent, or pursuant to law, to upload and use the content on the Website, you may send a written counter-notice containing the following information to our Copyright Agent:
- Your physical or electronic signature;
- Identification of the content that has been removed or to which access has been disabled, and the location at which the content appeared before it was removed or disabled;
- A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification of content; and
- Your name, address, telephone number, and email address, and a statement that you consent to the jurisdiction of the federal court located within Santa Clara County, California, and an additional statement that you will accept service from the person who provided notification of the alleged infringement.If a counter-notice is received by the Copyright Agent, we will send a copy of the counter-notice to the original complaining party informing that person that we may replace the removed content or cease disabling it within ten (10) business days. Unless the copyright owner files an action seeking a court order against the content provider, customer, or user, the removed content may be replaced or access to it restored ten (10) days or more after receipt of the counter-notice, at our sole discretion.
Repeat Infringer Policy. In accordance with the Digital Millennium Copyright Act of 1998 and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also at our sole discretion limit access to the Website and the Services and/or terminate any agreement with any user who infringes any intellectual property rights of others, whether or not there is any repeat infringement.
Applicable Law; Waiver of Jury Trial
You agree that the laws of the state of California, without regard to conflicts of laws provisions, will govern the Agreement and any dispute that may arise between you and the Company or any of its affiliates. You agree to personal and exclusive jurisdiction by and venue in the state and federal courts of Santa Clara County, California. The prevailing party in any legal or equitable action arising from or relating to the Agreement, the Website, and the Services shall be entitled to recover its reasonable attorneys’ fees, experts’ fees, and court costs (including, but not limited to attorneys’ fees and costs incurred in collecting on any judgment), which may be set by the court in the same action (including any appellate action which may be brought in connection with such action), or in any separate action brought for that purpose.
YOU WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO HAVE A TRIAL IN FRONT OF A JURY.
YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE, ANY SERVICE PROVIDED BY THE WEBSITE, OR THE AGREEMENT, MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
Waiver of Class or Other Non-Individualized Relief
ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THE AGREEMENT MUST BE LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. CLAIMS OF MORE THAN ONE INDIVIDUAL CANNOT BE LITIGATED OR CONSOLIDATED WITH THOSE OF ANY OTHER.
No Competitor Use
Company’s direct competitors are prohibited from accessing the Services, except with the Company’s prior written consent. In addition, the Services may not be accessed for purposes of monitoring their availability, performance, or functionality, or for any other benchmarking, or competitive purposes.
The failure of the Company to exercise or enforce any right or provision of the Agreement shall not operate as a waiver of such right or provision. Any waiver of the Agreement by the Company must be in writing and signed by an authorized representative of the Company. A waiver by the Company of any breach of any provision of this Agreement by you may not be construed as a continuing or subsequent waiver thereof, or as a waiver of any breach of any other provisions.
No Professional Advice
Any information, material, or content that you receive through the Website or in connection with the Services is for informational purposes only. We are not extending financial, tax, legal, regulatory, or other professional advice regarding any subject matter.
If any provision of the Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Agreement will otherwise remain in full force and effect.
Section headings provided in the Agreement are for convenience only and do not affect the construction of any provision of the Agreement.
The Agreement will not be interpreted for or against any party, but in accordance with its plain meaning.
Relationship of the Parties
Nothing contained in the Agreement or your use of the Website shall be construed to constitute either party as a partner, joint venturer, employee, or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability, or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.
The Agreement constitutes the entire agreement between you and the Company and governs the terms and conditions of your use of the Website, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to the Website. The Company may revise the Agreement at any time by updating the Agreement and posting it on the Website. Accordingly, you should visit the Website and review the Agreement periodically to determine if any changes have been made. Your continued use of the Website after any changes have been made to the Agreement signifies and confirms your acceptance of any such changes or amendments to the Agreement.
You may not transfer or assign this Agreement without the prior written consent of the Company. The Company reserves the right to modify this Agreement at any time without notice, except as otherwise provided herein. If is your responsibility to review and become familiar with any modifications. The Company reserves the right to cancel your rights under this contract at any time, with or without cause, and without further obligation.
If you have any questions regarding the Agreement, please contact us: