Navigating through the daunting pathway of insurance claims and denials can be a complex and stressful journey. This is where aJust Solutions, a dedicated patient advocate agency, steps in to shoulder the burden and guide you through these challenging times. Specializing in managing denied medical claims, aJust Solutions is your ally in the convoluted world of medical insurance.

Expert Navigation through Appeals

The proficient team at aJust Solutions brings a wealth of experience to navigate through the intricate appeal processes, ensuring that your case is presented with the utmost precision and compelling advocacy.

Documentation and Communication Management

Handling the extensive documentation and constant communication with insurance companies can be overwhelming. aJust Solutions manages all relevant documents, communications, and follow ups, ensuring that no stone is left unturned in advocating for your claim.

Strategy Development

Developing a robust strategy is paramount in challenging denied claims. The seasoned professionals at aJust Solutions meticulously analyze your case, devise a tailored strategy, and work persistently towards the favorable resolution of your claims.

Emotional and Administrative Support

During such challenging times, having a support system is invaluable. aJust Solutions not only provides administrative support but also stands with you as a compassionate partner, ensuring you feel heard, understood, and supported throughout the process.

Frequently Asked Questions (FAQs)

1. What is the difference between “not covered” and “not medically necessary”?

“Not covered” typically means the service or treatment isn’t included in your insurance plan’s benefits, regardless of its medical necessity. On the other hand, “not medically necessary” means that while the service may generally be covered under the plan, the insurance company believes it wasn’t essential for your specific situation.

2. Can my doctor intervene when my claim is denied?

Yes, your doctor can and often should be involved, especially if they recommended or provided the service. They can provide additional documentation, clarification, or even speak directly with the insurance company to advocate for the medical necessity of the service.

3. How long does an appeal process typically take?

The duration of an appeal process can vary based on the insurance company, the complexity of the claim, and the evidence provided. However, most insurance companies are required by law to make a decision within 30 to 60 days of receiving an appeal.

4. If my appeal is denied, do I have any other options?

Yes, if your internal appeal is denied, you can often request an external review by an independent third party. This means a separate entity (not the insurance company) reviews the insurer’s decision to determine if it was correct.

5. How can I reduce the chances of future claim denials?

Stay informed about your insurance policy’s specifics, ensure required pre-authorizations are obtained, maintain open communication with your healthcare provider, and routinely check for any changes in your insurance plan’s covered services.

6. Does “not medically necessary” mean the treatment was wrong for me?

Not necessarily. The term reflects the insurance company’s opinion about the service concerning their coverage policies, not the quality or appropriateness of the care you received. Always consult with your healthcare provider regarding the best treatment options for your health.


Addressing a claim denial labelled as “not medically necessary” can be a daunting task, but it’s not insurmountable. With the right knowledge, strategic approach, and a resilient partner like aJust Solutions by your side, you can navigate through these challenges and ensure that you attain the healthcare services and insurance coverage you rightfully deserve.